Privacy Policy | NJ Waterproof Pros
How we collect, protect, and process homeowner data, phone inquiries, and inspection requests.
Introduction
NJ Waterproof Pros LLC ("NJ Waterproof Pros," "we," "our," or "us") respects the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit njwaterproofpros.com or submit an estimate request.
Information We Collect
We collect information that you voluntarily provide when requesting a free moisture inspection, utilizing our interactive cost calculators, or contacting our regional dispatch centers:
- Contact Information: Full name, telephone number, email address, and New Jersey street address / ZIP code.
- Property Details: Foundation structure (cinder block, poured concrete, fieldstone, crawl space), estimated basement perimeter linear footage, visible water intrusion symptoms, and scheduling preferences.
- Automated Usage Data: Standard browser diagnostic information, IP address, device type, pages visited, and interaction telemetry to optimize website usability.
How We Use Your Information
We use the information collected solely to provide subterranean waterproofing and foundation repair services:
- To schedule and conduct on-site 27-point laser and moisture inspections.
- To prepare itemized, accurate project cost proposals and municipal permit applications.
- To respond to active flood emergencies and dispatch local technicians.
- To maintain records for Lifetime Transferable Deed Warranties and township inspection close-outs.
We do not sell, rent, or trade your personal information to third-party marketing companies, lead brokers, or data aggregators.
Telephone and SMS Communications
By providing your telephone number and submitting an estimate request on our website, you provide explicit consent to receive phone calls and text messages from NJ Waterproof Pros regarding your appointment, engineering inspection reports, or dispatch updates. You may opt out of SMS communications at any time by replying "STOP."
Data Security and Storage
We implement industry-standard administrative, technical, and physical security measures to safeguard your personal data. All online form submissions are transmitted via 256-bit SSL encryption.
Contact Our Compliance Officer
If you have questions regarding this Privacy Policy or wish to request data deletion, contact:
- Entity: NJ Waterproof Pros LLC
- Address: 100 Metroplex Dr, Suite 204, Edison, NJ 08817
- Email: info@njwaterproofpros.com
- Phone: (201) 778-9992